[ANSWERED 2023] In this unit you were introduced to various leadership strategies for communicating organizational vision, goal setting, and decision-making. Effective leaders are known for seeking ways

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In this unit you were introduced to various leadership strategies for communicating organizational vision, goal setting, and decision-making

In this unit you were introduced to various leadership strategies for communicating organizational vision, goal setting, and decision-making. Effective leaders are known for seeking ways

In this unit you were introduced to various leadership strategies for communicating organizational vision, goal setting, and decision-making. Effective leaders are known for seeking ways to better connect with followers in order to enhance team performances, promote organizational effectiveness, and seek clarity on what has been working well while determining what may need to change.

Using your current employer or a company that interests you, respond to the following questions/topics.

  • Briefly describe your company, including its vision. How does leadership support the vision?
  • Identify potential problems or issues (current or future) that your company might experience if teams do not respectfully follow the requests of leadership when making crucial organizational decisions.
  • Explain how followers can play a vital role in decision-making and goal setting if they are highly engaged in organizational processes and collaborate effectively in meetings.
  • Analyze how different delivery styles of communication from leaders can positively or negatively affect the behavior and performances of followers.
  • What might this company do in the future to improve leadership practices and performance measures for all workers? Include your rationale.

Your APA-formatted response must be a minimum of two pages in length (not including the title page and the references page) and must include an introduction, a thesis statement (concise summary of the main point of the paper), and a clear discussion of the questions/topics above.

Your response must include a minimum of two credible references, one of which must be from the CSU Online Library. You may use an article from your required reading. All sources used must be referenced; paraphrased and quoted material must have accompanying citations.

Expert Answer and Explanation


An organization’s efficiency and achievement of goals are enabled by its leadership. Leadership helps an organization by providing purpose, motivation, and realization of mission and vision.  Good leadership involves the ability to influence and guide followers in an organization. This paper, there will focus on Jeff Bezos’s leadership in Amazon, how his leadership facilitates the achievement of Amazon’s vision, and the role of employees in decision making.

Further, there will be a discussion of potential problems that might arise when followers disregard the leadership decisions. Lastly, different communication styles and better ways of improving leadership will be discussed. Leadership roles are crucial to the effective running of an organization; it is an essential requirement for an organization to have a good leadership style.


Amazon is an internet-based enterprise with online and physical stores, that sell movies, electronics, housewares, books, and movies among other commodities. Amazon has a high commitment to customer experience. The vision statement of amazon according to Amazon (2020) is “to be the earth’s most customer-centric; to build a place where people can come to find and discover anything they might want to buy online.” Amazon’s sales are done either directly or through a middleman who connects retailers and amazon’s customers. Amazon is a successful multinational technology business with millions of customers worldwide.

Amazon’s leadership through Jeff Bezos is recognized widely through its method of transformational. The leadership of amazon motivates and inspires its followers to achieve more every day (Gradinaru et al., 2020).  Amazon’s employees are guided to provide customer satisfaction through thorough commitment. As the amazon vision statement suggests, its leadership ensures that all the company’s dealing is customer-centric.

Potential Problems


Leadership gives a company directive that guides it in achieving more and becoming successful. If the company’s team does not respect the request of the leadership when making organizational decisions, the company might be challenged by stiff competition (Marr, 2018). Amazon is competitive due to its dedication to offering customer satisfaction, failure to follow leadership additives may lead to facing major competition problems from other online companies.

Customer Service

In amazon, there is a major focus on providing the best customer service by supporting customers before and after-sales. Amazon ensures that its customers enjoy the experience when shopping with them (Marr, 2018). If the amazon team does not respect leadership requests to provide the best customer experience in decision-making, then there would be customer service challenges in the organization (Fool, 2018).

Customer service challenges might involve a lack of customer satisfaction, failure of reaching customers’ expectations, and upsetting customers among others. When a company faces customer service problems, the sales decrease and even get bad ratings.

Bad Reputation

When customers are having displeasure with the products and services of an organization, they rate it poorly. If Amazon’s employees fail to respect the requests of the leadership when making crucial decisions, the company ends up failing to provide quality goods and services (Marr, 2018). Poor quality products and services displease customers, who voice their displeasure even before the company monitors its reputation. To maintain a good reputation, amazon employees and team members should work together with their leadership in making crucial decisions that affect the company.

Followers’ Role in Decision Making

When a company has effective followers, it can be great at shaping productive leadership behaviors and employee productivity. Engaging followers in organizational processes and collaborations can enable them in making effective decisions and set goals that benefit the company (Zheng, 2018). Followers help leaders to guide the organization in realizing its goals. Engaging followers in an organization help them in engaging with the company’s duties and contributing meaningfully to decision-making. Further, followers push ideas in the organization that leads to solving problems in the organization.

Delivery Styles of Communication

Different styles of delivering communication by leaders can positively or negatively affect the performance and behavior of followers. Communication involves how followers interact with employees in everyday operations (Daniëls et al., 2019). To ensure that there is a positive effect, an organization should use effective delivery styles of communication.

Listening Communication Style

When followers listen to their employees, they are in a position to identify the problem and solve issues bothering them effectively. Listening communication enables followers in conducting physical meetings with their employees, hear employees explain their issues, get feedback, and perform employees’ evaluations. When followers use listening communication, they will be in a potion to transform an organization with effective interaction with everyone.

Coaching communication style

Coaching help followers connect to their employees through teaching and advising them. Searching also involves occasionally allowing employees to reach their goals by choosing their paths. Coaching enables followers to handle situations and make effective progress in various projects.

Motivating Communication Style

Encouraging employees to help them to perform their duties right. Appreciating employees’ skills by the followers motivates them to put in the extra effort. Motivating style of communication help in improving performance in the organization.


An organization should ensure that there is effective leadership to ensure the realization of its vision. Leadership should be in a position to resolve conflicts to keep the company’s environment conducive for the employees and customers. Leadership should ensure that there is the practice of discipline by both the leaders and employees.

Discipline ensures that everyone in the organization is doing their duties with minimum supervision. Leaders should ensure that they demonstrate honesty and integrity to ensure that the organization thrives. Emotional intelligence is crucial for leaders since it helps them to relate with their employees in every way possible which helps the organization in performing better.


Amazon. (2022, June 28). Amazon Mission, Vision & Values. Comparably; Comparably. https://www.comparably.com/companies/amazon/mission

Marr, B. (2018). The 10 biggest challenges businesses face today (and need consultants for). Hiscox.co.uk; Hiscox. https://www.hiscox.co.uk/business-blog/the-10-biggest-challenges-businesses-face-today-and-need-consultants-for

Fool, M. (2018). The Top Three Amazon Challenges, And How To Solve Them. Adlucent. https://www.adlucent.com/resources/blog/the-top-three-amazon-challenges-and-how-to-solve-them/

‌Gradinaru, C., Toma, S. G., Catana, S., & Andrisán, G. (2020). A view on transformational leadership: The case of Jeff Bezos. Manager, (31), 93-100.

Zheng, Y. (2018, March). Identifying Dominators and Followers in Group Decision Making based on The Personality Traits. In IUI Workshops.

Daniëls, E., Hondeghem, A., & Dochy, F. (2019). A review on leadership and leadership development in educational settings. The educational research review27, 110-125.

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Key Elements of Leadership: What Makes a Good Leader?

As human beings, we all have different personalities, experiences, and goals. However, when it comes to leadership, there are certain key elements that are essential for any effective leader. In this article, we will explore the most important qualities that make a great leader, including communication, vision, adaptability, empathy, and integrity.


Leadership is the ability to influence and inspire others to achieve a common goal. Whether you are leading a team, a business, or a country, there are certain traits that are necessary to succeed. In this article, we will discuss the key elements of leadership and how they contribute to creating a successful leader.


One of the most important elements of leadership is communication. Effective communication allows a leader to convey their vision, goals, and expectations clearly to their team. It also allows them to listen and respond to the needs of their team members. Communication is a two-way street, and a great leader understands the importance of active listening.

Active Listening

Active listening is the ability to listen with the intent of understanding. It involves paying attention to what the other person is saying, asking clarifying questions, and paraphrasing to ensure that you have understood their message correctly. Active listening is important for effective communication and building trust within a team.


A leader must have a clear vision of where they want to go and how they want to get there. A vision provides a sense of purpose and direction for the team, and it motivates them to work towards a common goal. A great leader is able to communicate their vision in a way that inspires and energizes their team.


In today’s fast-paced and ever-changing world, adaptability is a crucial element of leadership. A great leader is able to adapt to new situations and challenges quickly and effectively. They are open-minded and willing to consider new ideas and approaches. They are also able to pivot and make changes when necessary.


Empathy is the ability to understand and share the feelings of others. It is an important element of leadership because it allows a leader to connect with their team on a deeper level. When a leader is empathetic, they are able to build trust and create a supportive environment for their team.

Emotional Intelligence

Emotional intelligence is closely related to empathy. It involves being aware of your own emotions and the emotions of others, and being able to manage them effectively. A great leader has high emotional intelligence, which allows them to connect with their team members and build strong relationships.


Integrity is the foundation of trust and respect. A great leader is honest, transparent, and ethical in all of their actions. They lead by example and hold themselves accountable for their mistakes. They also hold their team members accountable for their actions and provide feedback and guidance when necessary.


Leadership is a complex and multifaceted concept. However, there are certain key elements that are essential for any effective leader. Communication, vision, adaptability, empathy, and integrity are all crucial elements of leadership that contribute to creating a successful leader. By focusing on these key elements, you can improve your leadership skills and become a more effective leader.


  1. What are the most important qualities of a good leader?
  • Communication, vision, adaptability, empathy, and integrity are all important qualities of a good leader.
  1. Can anyone become a great leader?
  • Yes, anyone can become a great leader with the right mindset, skills, and experience.
  1. What is the difference between a leader and a manager?
  • A leader focuses on inspiring and guiding their team towards a common goal, while a manager focuses on organizing and coordinating the work of their team.

Importance of Leadership in Organizations

Leadership is a crucial aspect of any successful organization. It refers to the ability of an individual or group of individuals to influence, motivate, and guide others towards the achievement of organizational goals. Good leadership can improve employee morale, increase productivity, and foster a positive workplace culture. In this article, we will discuss the importance of leadership in organizations and its impact on the overall success of a business.

1. Introduction

Leadership is an essential component of any organization. It is a process of influencing others towards achieving common goals. Leadership can be displayed by an individual or a group of individuals who have a vision, a plan, and the ability to inspire and motivate others to follow them. Good leadership is essential for the success of any organization, regardless of its size or industry.

2. Defining Leadership

Leadership can be defined as the ability of an individual or a group of individuals to influence, motivate, and guide others towards the achievement of organizational goals. Leadership involves establishing a clear vision, setting goals, and providing direction and guidance to achieve those goals. It also includes the ability to inspire and motivate others to work towards achieving those goals.

3. Types of Leadership

There are various types of leadership styles, each with its own set of strengths and weaknesses. The most common types of leadership are:

  • Autocratic Leadership
  • Democratic Leadership
  • Transformational Leadership
  • Servant Leadership
  • Laissez-Faire Leadership

Each of these styles has its own unique approach to leadership, and the style adopted will depend on the situation and the goals of the organization.

4. Importance of Leadership in Organizations

Effective leadership is essential for the success of any organization. Here are some of the reasons why:

4.1 Improved Employee Morale

Good leaders inspire and motivate their team members, which can lead to improved employee morale. When employees feel valued, supported, and motivated, they are more likely to be engaged in their work and perform at a higher level.

4.2 Increased Productivity

Effective leaders can increase productivity by setting clear goals, providing direction, and motivating employees to work towards achieving those goals. They can also identify inefficiencies and areas for improvement and implement strategies to address these issues.

4.3 Fosters a Positive Workplace Culture

Good leaders can create a positive workplace culture that promotes teamwork, collaboration, and open communication. This can lead to a more cohesive and productive team, as well as increased job satisfaction and employee retention.

4.4 Encourages Innovation and Creativity

Effective leaders can foster innovation and creativity by encouraging their team members to think outside the box and come up with new ideas. They can create a culture of experimentation and risk-taking, which can lead to new products, services, and processes.

4.5 Ensures Effective Decision Making

Good leaders can ensure effective decision-making by gathering and analyzing relevant information, considering different perspectives, and consulting with experts and stakeholders. They can also establish clear decision-making processes and ensure that decisions are made in a timely and efficient manner.

4.6 Develops Future Leaders

Effective leaders can identify and develop future leaders within the organization. They can provide mentoring and coaching to help employees grow and develop their skills, and provide opportunities for leadership training and development.

4.7 Enhances Reputation and Brand Image

Good leadership can enhance the reputation and brand image of an organization. When a company is led by competent and effective leaders, it is more likely to be perceived as trustworthy, reliable, and successful. This can lead to increased customer loyalty, improved brand recognition, and a competitive advantage in the marketplace.

5. Characteristics of Effective Leaders

Effective leaders possess certain characteristics that enable them to lead their teams to success. Here are some of the most important characteristics of effective leaders:

5.1 Communication Skills

Effective leaders are skilled communicators. They are able to clearly convey their vision and goals, and are able to listen to and understand the perspectives of others.

5.2 Visionary Thinking

Good leaders have a clear vision for the future of their organization, and are able to inspire and motivate others to work towards achieving that vision.

5.3 Integrity and Honesty

Effective leaders are honest and ethical in their dealings with others. They act with integrity, and are transparent in their decision-making processes.

5.4 Empathy and Emotional Intelligence

Good leaders are able to understand and empathize with the perspectives and emotions of others. They have high emotional intelligence, and are able to effectively manage their own emotions as well as those of their team members.

5.5 Adaptability and Flexibility

Effective leaders are adaptable and flexible, and are able to adjust their approach to leadership based on the needs of the organization and its team members.

5.6 Strategic Thinking

Good leaders are able to think strategically, and are able to identify opportunities for growth and improvement within the organization.

6. Conclusion

In conclusion, good leadership is essential for the success of any organization. Effective leaders can improve employee morale, increase productivity, foster a positive workplace culture, encourage innovation and creativity, ensure effective decision-making, develop future leaders, and enhance the reputation and brand image of the organization. To be an effective leader, it is important to possess certain characteristics such as communication skills, visionary thinking, integrity and honesty, empathy and emotional intelligence, adaptability and flexibility, and strategic thinking.

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