MGT 510: Final Project Guidelines and Rubric
In this final project, you will analyze the case study “Creating a Culture of Empowerment and Accountability at St. Martin de Porres High School” and develop an evaluative response paper. The case is an account of how St. Martin de Porres High School (SMdP) was transformed from a school plagued with student failure and high teacher turnover into a true learning organization carrying out its mission of serving “young people of limited options.” Your response paper will assess the strengths and weaknesses of the organization and propose solutions and strategies for transforming the organizational culture.
The paper should be 13–15 pages and adhere to APA standards.
This assessment will measure student competency with respect to the following course outcomes:
Analyze the value of organizations’ internal and external communication strategies for their strength in fostering organizational cultures of customer service
Craft artifacts of organizational culture that promote diversity, enterprise, and brand stewardship through effective verbal and written presentations
Apply empowerment and autonomy models that foster employee talent, facilitate high-performance teams, and align well with the organizational culture
Propose strategic solutions for complex organizational conflict scenarios that align with organizational goals and culture and reflect systems-level decision-making
Develop change management plans that provide effective support for employees and maintain alignment to the values, mission, culture, and goals of organizations
Select appropriate approaches to managing different organizational cultures that reflect the values of an organization and are consistent with one’s ethical framework
Your presentation should answer the following prompt: What are strengths and the weaknesses of the organization in its approach to realizing its mission of serving “young people of limited options”? How can SMdP create and maintain an appropriate and effective organizational culture?
Specifically, the following critical elements must be included:
Evaluate the organizational culture
o To what extent is the mission statement transparent to internal and external stakeholders? To what extent is the mission statement cogent, meaningful, and “customer-oriented” (in this case, think of the students and larger community as the customers)?
o What are the strengths and weaknesses of the culture? Assess the specific issues around each of the following: team performance, empowerment, and autonomy.
o What are the essential management and operational approaches? What are some of the basic organizational assumptions around morale and motivation?
o How is the organizational culture misaligned to the mission statement? To what extent are students, teachers, and administrators being held accountable to the mission statement?
o To what extent are there signs of a toxic culture at SMdP?
o To what extent are there ethical issues facing administration, teachers, and students at SMdP?
Propose solutions for the organization
o What should be the major objectives of the remediation plan? (Note: The overarching goal of the plan must be to address the misalignment of the organizational culture to the mission statement.)
o What should be the specific tactics employed to create an appropriate and effective organizational culture? These could include organizational restructuring efforts, replacing individuals, revisiting the mission statement of the organization, and so forth.
o Provide example artifacts of organizational culture that would promote the actualization of the mission statement.
Propose change management strategies for the organization
o What are the potential challenges of implementing the solutions? These could include the mindsets of the stakeholders and their willingness to take part in the change. How can these challenges be addressed?
o What should the communication and training plans be for effectively supporting and empowering administration, teachers, and students through the transition?
o How can one ensure that the solutions are implemented in an ethical manner?
o What are some key factors, both internal and external, that could be used to determine whether the solutions are effective? How can the organization’s performance against the objectives be measured and verified?
o Works cited should be in APA format.