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ANSWERED!! Identify two things that surprised you about the results and one idea you believed prior to conducting the Assessment that was confirmed.

Identify two things that surprised you about the results and one idea you believed prior to conducting the Assessment that was confirmed.

Assignment: Workplace Environment Assessment

Clearly, diagnosis is a critical aspect of healthcare. However, the ultimate purpose of a diagnosis is the development and application of a series of treatments or protocols. Isolated recognition of a health issue does little to resolve it.

In this module’s Discussion, you applied the Clark Healthy Workplace Inventory to diagnose potential problems with the civility of your organization. In this Portfolio Assignment, you will continue to analyze the results and apply published research to the development of a proposed treatment for any issues uncovered by the assessment.

To Prepare:

  • Review the Resources and examine the Clark Healthy Workplace Inventory, found on page 20 of Clark (2015).
  • Review the Work Environment Assessment Template.
  • Reflect on the output of your Discussion post regarding your evaluation of workplace civility and the feedback received from colleagues.
  • Select and review one or more of the following articles found in the Resources:
    • Clark, Olender, Cardoni, and Kenski (2011)
    • Clark (2018)
    • Clark (2015)
    • Griffin and Clark (2014)

The Assignment (3-6 pages total):

Part 1: Work Environment Assessment (1-2 pages)

  • Review the Work Environment Assessment Template you completed for this Module’s Discussion.
  • Describe the results of the Work Environment Assessment you completed on your workplace.
  • Identify two things that surprised you about the results and one idea you believed prior to conducting the Assessment that was confirmed.
  • Explain what the results of the Assessment suggest about the health and civility of your workplace.

Part 2: Reviewing the Literature (1-2 pages)

  • Briefly describe the theory or concept presented in the article(s) you selected.
  • Explain how the theory or concept presented in the article(s) relates to the results of your Work Environment Assessment.
  • Explain how your organization could apply the theory highlighted in your selected article(s) to improve organizational health and/or create stronger work teams. Be specific and provide examples.

Part 3: Evidence-Based Strategies to Create High-Performance Interprofessional Teams (1–2 pages)

  • Recommend at least two strategies, supported in the literature, that can be implemented to address any shortcomings revealed in your Work Environment Assessment.
  • Recommend at least two strategies that can be implemented to bolster successful practices revealed in your Work Environment Assessment.

Rubric Detail

 

Select Grid View or List View to change the rubric’s layout.

Name: NURS_6053_Module04_Week09_Assignment_Rubric

  Excellent Good Fair Poor
Part 1: Work Environment Assessment

·  Complete the Work Environment Assessment Template.
·   Describe the results of the Work Environment Assessment you completed on your workplace.
·   Identify two things that surprised you about the results and one idea that you believed prior to conducting the assessment that was confirmed.
·   Explain what the results of the assessment suggests about the health and civility of your workplace.

45 (45%) – 50 (50%)

An accurate, detailed, and completed Work Environment Assessment Template is provided.

The responses accurately and thoroughly describe in detail the results of the Work Environment Assessment completed on a workplace.

The responses accurately and clearly identify two surprising things about the results and thoroughly describe in detail at least one idea that was believed prior to conducting the assessment that was confirmed.

The responses accurately and thoroughly explain in detail what the results of the assessment suggests about the health and civility of a workplace.

40 (40%) – 44 (44%)

An accurate and completed Work Environment Assessment Template is provided.

The responses accurately describe the results of the Work Environment Assessment completed on a workplace.

The responses accurately identify two surprising things about the results and describe at least one idea that was believed prior to conducting the assessment that was confirmed.

The responses accurately explain what the results of the assessment suggests about the health and civility of a workplace.

35 (35%) – 39 (39%)

A completed Work Environment Assessment Template that is vague or inaccurate is provided.

The responses describe the results of the Work Environment Assessment completed on a workplace that is vague or inaccurate.

The responses identify two surprising things about the results and describe at least one idea that was believed prior to conducting the assessment that was confirmed that is vague or inaccurate.

The responses explain what the results of the assessment suggests about the health and civility of a workplace that is vague or inaccurate.

0 (0%) – 34 (34%)

A vague and inaccurate Work Environment Assessment Template is provided, or is missing.

The responses describe the results of the Work Environment Assessment completed on a workplace that is vague and inaccurate, or is missing.

The responses identify two surprising things about the results and describe at least one idea that was believed prior to conducting the assessment that was confirmed that is vague and inaccurate, or is missing.

The responses explain what the results of the assessment suggest about the health and civility of a workplace that is vague and inaccurate, or is missing.

Part 2: Reviewing the Literature

·   Briefly describe the theory or concept presented in the article you selected.
·   Explain how the theory or concept presented in the article relates to the results of your Work Environment Assessment.
·   Explain how your organization could apply the theory highlighted in your selected article to improve organizational health and/or stronger work teams. Be specific and provide examples.

14 (14%) – 15 (15%)

The responses accurately and thoroughly describe the theory or concept presented in the article selected.

The responses accurately and completely explain in detail how the theory or concept presented in the article relates to the results of the Work Environment Assessment.

The responses accurately and thoroughly explain in detail how an organization could apply the theory highlighted in the selected article to improve organizational health and/or stronger work teams.

Specific and detailed examples are provided which fully support the responses.

12 (12%) – 13 (13%)

The responses accurately describe the theory or concept presented in the article selected.

The responses accurately explain how the theory or concept presented in the article relates to the results of the Work Environment Assessment.

The responses accurately explain how an organization could apply the theory highlighted in the selected article to improve organizational health and/or stronger work teams.

Specific examples are provided which may support the responses.

11 (11%) – 11 (11%)

The responses describe the theory or concept presented in the article selected that is vague or inaccurate.

The responses explain how the theory or concept presented in the article relates to the results of the Work Environment Assessment that is vague or inaccurate.

The responses explain how an organization could apply the theory highlighted in the selected article to improve organizational health and/or create stronger work teams that is vague or inaccurate.

Vague or inaccurate examples are provided which may support the responses.

0 (0%) – 10 (10%)

The responses describe the theory or concept presented in the article selected that is vague and inaccurate, or is missing.

The responses explain how the theory or concept presented in the article relates to the results of the Work Environment Assessment that is vague and inaccurate, or is missing.

The responses explain how an organization could apply the theory highlighted in the selected article to improve organizational health and/or create stronger work teams that is vague and inaccurate, or is missing.

Specific examples are not provided to support the responses.

Part 3: Evidence-Based Strategies to Create High-Performance Interprofessional Teams

·   Recommend at least two strategies, supported in the literature, that can be implemented to address any shortcomings revealed in your Work Environment Assessment.
·   Recommend at least two strategies that can be implemented to bolster successful practices revealed in your Work Environment Assessment.

18 (18%) – 20 (20%)

The responses clearly and thoroughly recommend in detail at least two strategies that can be implemented to address any shortcomings revealed in the Work Environment Assessment.

The responses clearly and thoroughly recommend in detail at least two strategies that can be implemented to bolster successful practices revealed in the Work Environment Assessment.

16 (16%) – 19 (19%)

The responses accurately recommend at least two strategies that can be implemented to address any shortcomings revealed in the Work Environment Assessment.

The responses accurately recommend at least two strategies that can be implemented to bolster successful practices revealed in the Work Environment Assessment.

14 (14%) – 15 (15%)

The responses recommend at least two strategies that can be implemented to address any shortcomings revealed in the Work Environment Assessment that is vague or inaccurate, or only recommends one strategy.

The responses recommend at least two strategies that can be implemented to bolster successful practices revealed in the Work Environment Assessment that is vague or inaccurate, or only recommends one strategy.

0 (0%) – 13 (13%)

The responses recommend at least two strategies that can be implemented to address any shortcomings revealed in the Work Environment Assessment that is vague and inaccurate, only recommends one strategy, or is missing.

The responses recommend at least two strategies that can be implemented to bolster successful practices revealed in the Work Environment Assessment that is vague and inaccurate, only recommends one strategy, or is missing.

Written Expression and Formatting – Paragraph Development and Organization:

Paragraphs make clear points that support well-developed ideas, flow logically, and demonstrate continuity of ideas. Sentences are carefully focused—neither long and rambling nor short and lacking substance. A clear and comprehensive purpose statement and introduction is provided which delineates all required criteria.

5 (5%) – 5 (5%)

Paragraphs and sentences follow writing standards for flow, continuity, and clarity.

A clear and comprehensive purpose statement, introduction, and conclusion is provided which delineates all required criteria.

4 (4%) – 4 (4%)

Paragraphs and sentences follow writing standards for flow, continuity, and clarity 80% of the time.

Purpose, introduction, and conclusion of the assignment is stated, yet is brief and not descriptive.

3.5 (3.5%) – 3.5 (3.5%)

Paragraphs and sentences follow writing standards for flow, continuity, and clarity 60%–79% of the time.

Purpose, introduction, and conclusion of the assignment is vague or off topic.

0 (0%) – 3 (3%)

Paragraphs and sentences follow writing standards for flow, continuity, and clarity < 60% of the time.

No purpose statement, introduction, or conclusion was provided.

Written Expression and Formatting – English writing standards:

Correct grammar, mechanics, and proper punctuation

5 (5%) – 5 (5%)

Uses correct grammar, spelling, and punctuation with no errors.

4 (4%) – 4 (4%)

Contains a few (1 or 2) grammar, spelling, and punctuation errors.

3.5 (3.5%) – 3.5 (3.5%)

Contains several (3 or 4) grammar, spelling, and punctuation errors.

0 (0%) – 3 (3%)

Contains many (≥ 5) grammar, spelling, and punctuation errors that interfere with the reader’s understanding.

Written Expression and Formatting – The paper follows correct APA format for title page, headings, font, spacing, margins, indentations, page numbers, parenthetical/in-text citations, and reference list. 5 (5%) – 5 (5%)

Uses correct APA format with no errors.

4 (4%) – 4 (4%)

Contains a few (1 or 2) APA format errors.

3.5 (3.5%) – 3.5 (3.5%)

Contains several (3 or 4) APA format errors.

0 (0%) – 3 (3%)

Contains many (≥ 5) APA format errors.

Total Points: 100  

Name: NURS_6053_Module04_Week09_Assignment_Rubric

ANSWER

Workplace Environment Assessment

Part 1: Work Environment Assessment

A score of 80 to 89 indicates that a particular workplace is moderately health (Clark, 2015). Thus, I can say that my work environment is moderately healthy because the assessment produced a score of 87. Some of the elements that were ranked high in the assessment include “shared mission, vision, and values” among the staff, communication, employee satisfaction, employee self-care and wellness, and collaboration and teamwork among the workers. On the other hand, the results showed that the organization does not have a mechanism to retain the bright and the best workers. Also, conflict resolution in the organization was among the elements poorly ranked. Lastly, mentoring programs are also lowly ranked in the assessment. The majority of the items got 4 scores (somewhat true), and this means that the firm has not yet attained a 100% healthy working environment.

From the assessment, two things surprised me about my organization. First, before undertaking the inventory assessment, I was of the opinion that the firm I work for is one of the best organizations and provides health working environment. I did not know that a healthy workplace is determined based on several elements. However, after engaging the inventory, I realized that my organization was not that healthy in terms of the workplace environment. The management needs to put more efforts so that the firm can reach the desired outcomes as designed by Clark’s inventory. The second thing that surprised me is that I had overlooked several key elements that are considered vital in creating a healthy workplace environment. Initially, I did not know that workload was key to a healthy environment. However, the inventory showed me that in a healthy workplace, workers have a favorable and fair workload based on their credentials and qualifications. Lastly, I had also overlooked the element of free speech and expression of ideas.

The results of the inventory indicate that my work environment is moderately healthy. The assessment showed that the firm promotes a shared vision and mission based on collegiality, respect, and trust. This is evident through the firm’s mission, vision, and value statements. The firm has, on many occasions, urged its staff members to always work towards achieving the firm’s vision and mission. The assessment identified the organization’s effort to ensure that its employees are safe and well. For instance, the firm has ensured that all its workers are insured. Also, the results show that civility can be experienced mutual respect if one another within the firm. However, it also indicated that the firm should increase its efforts to improve the health of its workplace. For instance, the management should improve its conflict resolution strategies.

Part 2: Reviewing the Literature

The article selected for this part was published by Clark in 2015. Clark developed a theory that open communication and conversations within a working environment is among the strategies that can be used to create a healthy environment. The article mentions that many nurses in the healthcare setting often fail to communicate with rude colleagues at the moment when proper communication is required. The author asserts that lack of amicable and proper communication between workers in the organization can reduce the quality of healthcare services or intervention, especially if it involves senior and junior nurses. To make his theory a success, Clark recommends that DESC model should be used to guide all conversations that occur in a workplace setting. The model, according to the article, can promote civil and candid conversations within organizational settings. The model is more focused on identifying and describing the ongoing situation, explaining both parties’ concerns, and highlighting the solutions and consequences for each of them.

The article argues that proper conversations are key to a healthy working environment. Proper conversations are among the elements of quality communication between people in the workplace. Candid and civil conversation between employees can be possible when there are policies that guide how they can communicate. The results have shown that candid conversation can be achieved in an environment where communication at all levels is done in a respectful, direct, and transparent manner. Another relation between the theory and the results is that both are championing for professionalism in workplace settings. Unprofessional communication is seen when people are not listening to each other’s assertions and shutting each other when communicating (Eliasson et al., 2017). Both the article and the assessment results report that professionalism within a workplace environment can be achieved through civil and candid conversations.

The article champions for open communication and candid conversation within working environments. The institution can include this concept in a move to improve communication between the staff and the management. The workers can be urged to often speak their minds freely without fear or favor. For instance, when they feel that their superiors have made the wrong decisions, they can challenge them professionally by providing evidence to show that the senior worker was not right. Open communication and candid conversations can improve professionalism and allow freedom of speech and expression of ideas (Murè et al., 2017). Apart from the concept, the organization can use the DESC model to solve any conflicts arising in the organization. Through the model, people in conflict can identify causes of the conflict, strategies to solve it, and their consequences.

Part 3: Evidence-Based Strategies to Create High-Performance Interprofessional Teams

The first strategy that has been supported in the literature is the DESC. The model can be used to improve communication within the facility and as well as solve impending conflicts. The assessment showed that the organization had poor methods of solving conflicts between workers and workers and the management. The DESC mode will help the management create conflict resolution policies. The second strategy is developing open communication that will allow freedom of speech and expression of ideas. The organization will benefit a lot when it allows its workers to communicate freely. However, Eliasson et al. (2017) mention that open communication should be guided to proper policies. For instance, the firm should avail channel that can be followed by workers when they have any issue to raise.

Though the organization has a healthy workplace, the management should improve the environment so that it can be 100% healthy. The first strategy that can be used to do so is continuously encouraging organization culture evaluation. This strategy can help the institution identify whether its workers are collectively working towards achieving its mission and vision. Evaluation of organizational culture will also help the management pinpoint the issues that hinder a healthy working environment and solve them (Clark et al., 2011). The second strategy is improving strategies that can be used in retaining the best and quality workers. For instance, the organization can retain the best staff by increasing their contract.

References

Clark, C. M. (2015). Conversations to inspire and promote a more civil workplace. American Nurse Today, 10(11), 18–23. Retrieved from https://www.americannursetoday.com/wp-content/uploads/2015/11/ant11-CE-Civility-1023.pdf

Clark, C. M., Olender, L., Cardoni, C., & Kenski, D. (2011). Fostering civility in nursing education and practice: Nurse leader perspectives. Journal of Nursing Administration, 41(7/8), 324–330. DOI:10.1097/NNA.0b013e31822509c4

Eliasson, K., Palm, P., Nyman, T., & Forsman, M. (2017). Inter-and intra-observer reliability of risk assessment of repetitive work without an explicit method. Applied ergonomics, 62, 1-8. https://doi.org/10.1016/j.apergo.2017.02.004

Murè, S., Comberti, L., & Demichela, M. (2017). How harsh work environments affect the occupational accident phenomenology? Risk assessment and decision making optimisation. Safety science, 95, 159-170. https://doi.org/10.1016/j.ssci.2017.01.004

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