According to Mercer’s Singapore Employee Engagement Index: Insights to Enhance Workforce Productivity study, employee engagement has declined consistently over the last three years, with only 73% of Singaporeans satisfied with the companies they work for compared to 82% of their global counterparts in 2016.
Source: Staff Reporter, (2017, Aug 16). HR Education.
Retrieved from Singapore Business Review: http://sbr.com.sg/hr-education/in-focus/only-73-singaporeans-are-satisfied-their-employees
After reading this Mercer report, the general manager of a local SME company was concerned about the job satisfaction of his employees, and hired you as a consultant to report on this matter.
In your report to the general manager, explain what job satisfaction is and examine the difficulties of measuring job satisfaction. Compare and propose two measures of job satisfaction and discuss three strategies to the general manager to increase the job satisfaction of his employees at the local SME.